top of page
Car Gear Shift
Driving a Light Vehicle

An interactive learning experience.

The Client Brief

Ensure all staff are trained to drive company-specific Light Vehicles (LV's)

​

Learner completion certificates should be reflected in staff files within weeks of completing the general staff induction.

Threats

​

  • Complacency toward learning 

  • Overestimation of the previous experience

  • Past experience with boring eLearning

Opportunities

​

An employment requirement ensures that all new hires are already capable and experienced drivers.

The Actual Problem

The frequency of near misses and breakdowns of LVs had was having a big impact on recurring expenditure and would soon become a safety issue.

​

Over the years a culture of ticking off boxes on lengthy training manuals had created a situation where most staff had no actual training before being allowed to drive LVs.

Timeline

​

6 Weeks

My Role

​

Research, Design and Development

Learner Goals

​

  1. Gain demonstratable competence on the functionality, care and use of LV's

  2. Adhere to site-specific speed limits

  3. Become an advocate for following procedures

My Role

I was the Instructional Designer and e-Learning Developer. In this role, I developed a needs analysis, curriculum, learner journey, storyboards, designed mock-ups, authored the learning module using Articulate Storyline and published in the LMS.

​

What I enjoyed most in this project were designing learner journeys, storyboarding, development and building custom interactions.

“I'm so pumped by the level of training this job affords but I've been driving for 8 years.
 
Why should I be wasting time re-learning what I already know? After all, an LV is just another car”.
Female Worker

Kelly Branson

Graduate Mining Engineer

The Learner

Kelly Branson

 

Who is she?

Kelly is a 24-year-old recent electrical engineering graduate from the University of New South Wales. She always sets high standards for herself and finished near the top of her class. She is 3 months into her first job in the mining industry and happy to soak up as much industry knowledge as she can. 

 

What is her role?

Primarily, she works from the head office in Cobar, NSW as part of the automation team. 

 

What is her skill gap?

She has good experience with driving powerful vehicles. Kelly owns a Nissan Qashqai and drives between 50km to 86km per week but she has never driven on rough terrains.

The Solution

Business Insights

 

  1. If staff were trained in the LVs operations, safety stats would improve 10X

  2. If LVs were properly used and maintained, the quarterly maintenance cost would reduce


 

QUICK WINS (Mindset transformation)

 

  1. Create an internal campaign with  posters, screensavers and intranet banners

  2. Offer incentives and staff awards for sites with best LV maintenance records


 

BIG WINS (Develop engaging interactive training packages)

 

  1. Design and develop short learning packages utilising interactivity and gamification.

Outcomes

Quick Wins

  • There was an increased awareness resulting in open conversations about culture.

  • Engagement on the learning platform by staff went up by 62% weekly for 2 quarters.

​

Big Wins

  • The training package had completion rates averaging 87.2% per quarter

  • LV's had 59% fewer breakdowns and maintenance cost dropped by up to 22%.

​

The module was later broken down into 5-minute chunks resulting in higher completion rates.

Do you fancy my work? Let's talk.
bottom of page